Responsible - Data Processing

Identity: Rag'n'Muffin

Registered office: Elizabeth Halloran

Zurich

Telephone: +34 690210373

Email: info@ragnmuffin.com

Domain name: www.ragnmuffin.com

 

Purposes In compliance with the provisions of the European Regulation 2016/679 General Data Protection, we inform you that we will treat the data you provide us to: 

 

Manage the contracting of services that you carry out through the Platform, as well as the corresponding billing and delivery. Periodically send communications about services, events and news related to the activities developed by Rag'n'Muffin by any means (telephone, postal mail or email), unless otherwise indicated or the user opposes or revokes their consent. Sending commercial and/or promotional information related to the contracted service sector and added value for end-users, unless otherwise indicated or the user opposes or revokes their consent. 

Complying with the legally established obligations, as well as verifying compliance with contractual obligations, included the prevention of fraud. 

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Transfer of data to organizations and authorities, as long as they are required in accordance with the legal and regulatory provisions. 

Data categories derived from the aforementioned purposes, in Rag'n'Muffin we manage the following categories of data: Identification data electronic communications metadataCommercial information data. In the event that the user provides data from third parties, they declare that they have their consent and undertake to transfer the information contained in this clause, exempting Rag'n'Muffin. of any responsibility in this regard. 

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However, Rag'n'Muffin may carry out the verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations. 

Legitimation The processing of data whose purpose is to send periodic bulletins (newsletters) about services, events and news related to our professional activity is based on the consent of the interested party, expressly requested to carry out said treatments, in accordance with current regulations. In addition, the legitimacy for the processing of data related to offers or collaborations is based on the consent of the user who submits their data, which can be withdrawn at any time, although this may affect the possible fluid communication and obstruction of processes you want to do. Finally, the data may be used to comply with the legal obligations applicable to Rag'n'Muffin.

Data Conservation Period Rag'n'Muffin will keep the personal data of users only for the time necessary to carry out the purposes for which they were collected, as long as it does not revoke the consents granted. 

Later, if necessary, it will keep the information blocked during the legally established periods. Recipients Your data may be accessed by those providers that provide services to Rag'n'Muffin such as accommodation services, marketing tools and content systems or other professionals, when such communication is legally necessary, or for the execution of the contracted services. Rag'n'Muffin has signed the corresponding treatment order contracts with each of the providers that provide services to Rag'n'Muffin, in order to guarantee that said providers will process your data in accordance with the provisions of current legislation.  

 

They may also be transferred to the State Security Forces and Bodies in cases where there is a legal obligation. Banks and financial entities, for the collection of services. Public administrations with competence in the sectors of activity, when established by current regulations.  Security of the information to protect the different types of data reflected in this privacy policy, it will carry out the necessary technical security measures to prevent its loss, manipulation, dissemination or alteration.  Encryption of communications between the user's device and the servers of Rag'n'Muffin Encryption of the information on the servers of Rag'n'Muffin. Other measures that prevent access to user data by third parties. In those cases in which Rag'n'Muffin,  have service providers for the maintenance of the platform that are outside the European Union, these international transfers have been regularized

Legal notice

Legal notice and terms of use

In this space, the 

 

USER will be able to find all the information related to the legal terms and conditions that define the relationships between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Rag'n'Muffin

As responsible for this website, it assumes the commitment to process the information of our users and customers with full guarantees and to comply with the national and European requirements that regulate the collection and use of personal data of our users. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on services of the information society and electronic commerce.

 

GENERAL CONDITIONS OF USE 

These General Conditions regulate the use (including mere access) of the web pages, members of the HTTPS: www.ragnmuffin.com website, including the content and services made available in them. Any person who accesses the web,  https:www.ragnmuffin.com ("User") agrees to be bound by the General Conditions in force at all times of the www.ragnmuffin.com  portal.

 

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy

 

COMMITMENTS AND OBLIGATIONS OF THE USERS

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with www.ragnmuffin.com. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order. The use of the website, for illegal or harmful purposes, or that, in any way, may cause damage or impede the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited: Its reproduction, distribution or modification, in whole or in part, unless you have the authorization of its legitimate owners; Any violation of the rights of the provider or of the legitimate owners; Its use for commercial or advertising purposes. When using the website, www.ragnmuffin.com, the User agrees not to carry out any conduct that could damage the image, interests and rights of https:www.vosconsultants.com or third parties or that could damage, disable or overload the portal (indicate domain) or prevent, in any way, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore www.ragnmuffin.com cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

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SECURITY MEASURES

The personal data communicated by the user to HTTPS: www.ragnmuffin.com can be stored in automated databases or not, whose ownership corresponds exclusively to HTTPS: www.ragnmuffin.com, assuming all the technical, organizational and of security that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection. Communication between users and HTTPS: www.ragnmuffin.com uses a secure channel, and the transmitted data is encrypted thanks to HTTPS: www.ragnmuffin.com protocols, therefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed.

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CLAIMS

HTTPS: www.ragnmuffin.com informs that there are claim sheets available to users and customers. The User may make claims by requesting their claim form or by sending an email to info@ragnmuffin.com indicating their name and surname, the service and/or product purchased and stating the reasons for their claim. The user/buyer may notify us of the claim, either by e-mail to info@ragnmuffin.com if they wish by attaching the following claim form:  The service/product:  Acquired on the day: User name: User address: Signature of the user (only if presented on paper): Date: Reason for the claim:

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DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

 

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

 

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, they are expressly